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All posts by Mark Wainwright

Dash ALL the boards!

Dashboards are used pretty heavily by development, operations and product teams nowadays, but earlier this year we in Customer Success got to thinking that we could really benefit from them too. We’re very focused on customer feedback and key performance indicators – they’re how we keep track of how well we’re doing. Also, our team is growing very quickly, so we needed a better way of communicating current issues and Read More...