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All posts tagged Team

Of Montreal: The Case for Satellite Offices

When Unbounce launched a Montreal office in the spring of 2014, it was a big deal. Georgiana, our long-time Director of Marketing, announced she’d be moving back to her hometown to lead the troops. Oli, our globetrotting frontman, would also base himself out east to help spread the Unbounce culture to La Belle Province. Rick, our trusty CEO, wrote an Inside Unbounce post explaining the decision to plant the Unbounce Read More...

On growth, accountability, and capacity planning

There’s lots going on here at Unbounce as we grow. This month we welcome seven new Unbouncers, bringing our total head count to 135, and I’m sure Sascha and Charm are sweating just a little bit as they look at our head count projections for this year, and try to handicap when to bring on additional space. The other thing that happened this week is that we somewhat narrowly avoided Read More...

Last Month in Customer Success: 86 Support NPS, 4-hr Reply Time, 2,284 Tickets Solved

About this post: Every month, our Customer Success Team reports on team happenings, support stats, feature requests and customer feedback. The goal is to help our team understand our customers’ pain-points and successes. Ultimately, this post is about giving our customers a voice inside Unbounce. We share these posts so other companies can see how we do things, maybe steal what works, and (hopefully!) tell us what they do better. What’s New? Read More...

Transitioning to Software Development

One of Unbounce’s core values is courage. We want this value to be manifested across the board, including in how our teams evolve. Very often, companies are stuck in an organizational status quo for fear of what could happen if people would start moving between teams or, even scarier, between roles. But not us! We’re convinced that if you’re awesome in one place, there’s a great chance you’ll be awesome Read More...

A Story of Hunting and Hiring Uni(cro)ns: Bringing Michael Aagaard to Unbounce

I love wordplay jokes so you’re just going to have to sit back and suck up the misspelling in the title. It’s been on my mind for a while now. Despite its popularity, CRO, or Conversion Rate Optimization if you happen to be a Croatian national squinting your eyes asking WTF I’m talking about, is actually quite a fledgling discipline. Many folks – yours truly included – have been doing Read More...

Unbounce Acquires Rooster Engagement Tools

The first half of 2015 has proven to be pretty exciting here at Unbounce. …. With the expansion of our leadership team, the launch of the Conversion Road Trip Series and the return of the Call To Action Conference, it’s pretty much been non-stop action. But today, we’re thrilled to announce our most exciting news yet: Unbounce has acquired its first company, Rooster Engagement Tools. Our mission is to empower Read More...

Sascha Williams joins Unbounce as Chief Operating Officer

It’s been over a year since our friend, colleague and Co-Founder, Jason Murphy, who served as Chief Operating Officer, left the company to pursue other ambitions. His departure was on great terms and we worked together on preparing Unbounce for post-Jason. Specifically, we debated on what position we wanted to fill as Jason also served in the Chief Finance role. Did we need someone who was focused on people and Read More...