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All posts tagged customers

Team Unbounce at CTA Conf 2015

Unbounce’s 2015 Year in Review

Hello everyone, Happy to finally present the Unbounce annual year in review for 2015. A little late but better than never. I would say that 2015 was a real transformative year for us. We had some wins, some losses, many firsts, and lots of learning. It’s the year we started to have trouble remembering everyone’s names, when diversity at Unbounce became a discussion, when we started thinking more long term, Read More...

Last Month in Customer Success: 86 Support NPS, 4-hr Reply Time, 2,284 Tickets Solved

About this post: Every month, our Customer Success Team reports on team happenings, support stats, feature requests and customer feedback. The goal is to help our team understand our customers’ pain-points and successes. Ultimately, this post is about giving our customers a voice inside Unbounce. We share these posts so other companies can see how we do things, maybe steal what works, and (hopefully!) tell us what they do better. What’s New? Read More...

Last Month in Customer Success: 81 Support NPS, 4-hr Reply Time, 2,244 Tickets Solved

  About this post: Every month, our Customer Success Team reports on team happenings, support stats, feature requests and customer feedback. The goal is to help our team understand our customers’ pain-points and successes. Ultimately, this post is about giving our customers a voice inside Unbounce. We share these posts so other companies can see how we do things, maybe steal what works, and (hopefully!) tell us what they do better. What’s Read More...

Last Month in Customer Success: 84 Support NPS, 3-hr Reply Time, 1,747 Tickets Solved

About this post: Every month, our Customer Success Team reports on team happenings, support stats, feature requests and customer feedback. The goal is to help our team understand our customers’ pain-points and successes. Ultimately, this post is about giving our customers a voice inside Unbounce. We share these posts so other companies can see how we do things, maybe steal what works, and (hopefully!) tell us what they do better. What’s New? Read More...

Call to Action Conference 2015 – We’re Back!

The Call to Action Conference (#CTAConf for short) is back for round two and is going to be bigger, better and even more action packed than last year. Get your umbrellas ready (just kidding, we’ve ordered only sunshine!) and join us from September 13th – 15th, for a conference experience you won’t forget. What to expect: We’re extending the conference to two days instead of just one. You asked for Read More...

Unbounce Meetups Are Taking Off

Unbounce meetups are geared to reach a global scale next year! We know that our customers are awesome, and we’re very excited at the prospect of you connecting with one another in your communities around the world. It’s crazy to think that it’s been almost a year since we hosted the very first Unbounce meetup in Vancouver. In case you couldn’t make it, check out the meetup recap post. Since then, Read More...